Terms & Conditions

Spink & Thackray Ltd (“Spink & Thackray”) operates this web site at www.mythesis.co.uk (“the Site”). Spink & Thackray Ltd is a company registered in England and Wales (Registration Number 04691160) and has its registered office address at Manor Street Industrial Estate, Enfield Terrace, Leeds, LS7 1RG. In these terms and conditions Spink & Thackray is referred to as “we” or “us” and “our” refers to the property of Spink & Thackray Ltd. You as a user of our site are referred to as “you”.

Please take time to read these terms and conditions as it is important that you understand the contractual relationship relating to your use of the Site and governing any purchase you make. Your continued use of the site indicates that you accept these terms and conditions. If you have any questions, please contact us at: sales@mythesis.co.uk

1 The Site

1.1 You acknowledge and agree to be bound by the terms of our privacy policy. Please click here to read our privacy policy.

1.2 We provide “hyper-links” from the Site to web sites of third parties. Please note that we have no control over and are not responsible for the content of such web sites and accordingly make no warranty or representation as to their contents. We provide these links for your convenience only but we do not necessarily endorse the material on those web sites. We are not responsible for any transaction conducted between you and any such third parties and such a transaction is subject to the third parties terms and conditions.

1.3 We make no representation or warranty of any kind with respect to the Site or its contents and we hereby disclaim all such representations and warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this Site. The information contained in this Site may contain technical inaccuracies or typographical errors. All liability howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

1.4 Intellectual Property Rights

1.4.1 The content of the Site and all intellectual property rights connected to the Site are owned by us. Such rights include, but are not limited to the underlying software, copyright in the text, logos, pictures, photographs, graphics icons and design of the Site, the look and feel and structure of the Site, trade marks, domain names and database rights.

1.4.2 You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all copyright and proprietary notices. You are not permitted to reproduce, modify, copy, distribute or use for commercial purposes any of the content on the Site without written permission from us.
1.4.3 No licence is granted to you in these Terms and Conditions to use any trade mark of Spink & Thackray Ltd or any of our affiliated companies.

2 Purchase of Goods or Services

2.1 Any purchase of goods and services from us will be governed by these Terms and Conditions.

2.2 The goods and services offered by us consist of:-

2.2.1 Printing of your dissertation;

2.2.3 Binding of your dissertation.

2.3 Once the goods and services have been agreed by you on the Site, payment for the goods and services will be requested.

2.4 We must receive payment of the whole of the price for the goods or services before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by (sending an email to you at the email address you provide). Our acceptance of your order brings into existence a legally binding contract between us.

3 Price and Payment

3.1 The price payable for the goods and services you order is set out in the Site. All thesis printing and binding costs are zero rated for VAT (including the binding service charge, and the cost of the extras. Delivery prices include VAT as stated in the Site.

3.2 If you choose to have the goods delivered to you by courier the price for this service is set out in the Site. For users outside the UK and Ireland an additional charge will be made for delivery.

3.3 Payment can be made by credit or debit card. Your details are securely processed by PROTX VSP (see – www.protx.com). We do not receive or store any credit or debit card information; only a confirmation that the transaction has been authorised.

4 Cancellation of your Order

4.1 You cannot cancel your order if you have requested the dissertation printing and binding service as this is personal to you.

5 Cancellation by Us

5.1 We reserve the right to cancel the contract between us if:

5.1.1 We have insufficient stock to deliver the goods or undertake the services that you have ordered;

5.1.2 We do not deliver to your area; or

5.1.3 One or more of the goods or services you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers; or

5.1.4 We don’t want to do business with you.

5.2 If we do cancel your contract we will notify you by e-mail within seven days and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered or for deadlines not being met.

6 Delivery of goods to you

6.1 We will deliver the goods ordered by you to the address provided by you for delivery at the time you make your order. You must provide an accurate delivery address and we do not guarantee delivery to you.

6.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. Any indication given of the date for delivery is an estimate only and shall not be binding on us.

6.3 You will become the owner of the goods you have ordered when they have been paid for and delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their damage, loss or destruction.

7 Limited Liability

7.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, you must notify us in writing within 10 working days of the delivery of the goods.

7.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, you must notify us in writing within 40 days of the date on which you ordered the goods.

7.3 If you notify us of a problem under this condition 7.1 or 7.2, our only obligation will be, at your option:

7.3.1 To make good any shortage or non-delivery;

7.3.2 To replace or repair any goods that are damaged or defective; or

7.3.4 To refund to you or provide a credit note for the amount paid by you for the goods in question in whatever way we choose.

7.4 Where you have paid for our conversion service, we accept no liability for your inability to retrieve documents if this is due to your own software limitations.

7.5 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including, but not limited to loss of profits, business, data, income or goodwill) howsoever arising and our liability limited to the amount paid by you for the goods or services under clause 3.1 above.

7.6 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

7.7 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

8 Material Provided By You

8.1 For the purpose of allowing us to fulfil our obligations to you under the contract you hereby grant us a non-exclusive licence to copy, reproduce, store or use in any way connected with the provision of the goods and services ordered by you the intellectual property rights in any material provided to us.

8.2 By providing the material to us, you warrant that you are the owner of the copyright and any other intellectual property rights in the material. You agree to indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

8.2.1 Any claim by any third party that the material is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;

8.2.2 any claim by any third party that the material infringes a third party’s copyright or other intellectual property rights; and any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Site by you.

You are responsible for ensuring that the content of your material is typographically correct and in format you wish it to be converted, printed or bound. We re not responsible for correcting numbering problems, spelling mistakes or for ensuring that the content of the material is fit for any particular purpose.

We will ensure that the material is not altered, modified or adapted in any way. The material will be saved and not stored in its original format for a period of 28 days. After this time, the material will be deleted by us. We do not accept any responsibility thereafter for the detention or failure to store documents, files or other material.

We confirm that any intellectual property risks in the material supplied by you to us is owned by you. We will not attempt to reproduce or copy the material except for the purpose of carrying out the contract. We will not distribute the material to any third party.


Unless otherwise expressly stated in these Terms and Conditions, all notices from you to us must be in writing and sent to our contact address at: Spink & thackray Ltd, Manor Street Industrial Estate, Enfield Terrace, Leeds LS7 1RG and all notices from us to you will be e-mailed to the contact information given at the time you placed your order.

10 Events beyond our control

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

11 Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

12 Third Party Rights

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

13 Assignment

You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

14 Waiver

If you breach these Terms and Conditions and we ignore this, we will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

15 Governing law

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

16 Changes

We reserve the right, at our discretion, and without notice to you, to modify, add to or change the Site, these Terms and Conditions, our Privacy Statement and any other policies at any time and any such changes will be effective immediately on being posted to this Site. Changes are indicated by the issue date on the Site.

17 Competition Rules

  1. Any prize draws or competitions run on this site are open to customers only; employees of affiliated Universities will not be included in the prize draw.
  2. Winners will be contacted by the date specified in the competition entry.
  3. Winners will be chosen at random customers who submit their theses orders by the given competition date.
  4. The winner will be notified by direct message on their social media account. If the winner does not respond to claim their prize within 7 days of being contacted then we reserve the right to withdraw the prize form the winner and pick a replacement winner.
  5. We will notify the winner about when and where to collect their prize.
  6. The winner agrees to the use of their name in any publicity material.
  7. Spink and Thackray reserves the right to modify, withdraw or cancel competitions and prize draws at any stage.
  8. Spink and Thackray takes no responsibility for any entries that fail to meet the regulations set out in these terms and conditions. Affiliated Universities or Instituions are ot responsible for the administration of the competition.
  9. Prizes are non-transferable and no prize or cash alternative will be available.
  10. All entries are taken as acceptance on these terms and conditions.

18 Gift Voucher Redemption

The use of gift vouchers fall under the following terms and conditions:

  • Gift Vouches ordered through the Website will be delivered automatically by electronic means to the email address you specify at the time of order.  Our Gift Certificates include unique numbers and characters and is for single use only.
  • Our Gift Vouchers must be redeemed on our Website, as full or part payment of products from our Website. Change is NOT given from Voucher Codes; additional payments can be made if your order value exceeds your voucher value.
  • Gift Vouchers are not to be used in conjunction with any other offer, promotion or discount.
  • When ordering a Gift Voucher, you should accurately enter the recipient’s email address and it is the responsibility of the customer to ensure this is correct. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the Gift Voucher.
  • Site offers and promotions do not apply when purchasing gift vouchers.
  • All Gift Vouchers are dated and expire 12 months from the date of issue.
  • Gift Vouchers cannot be exchanged for cash.
  • Gift Vouchers may only be redeemed against products purchased in the same currency as the Gift Certificate.
  • We are not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
Spink & Thackray Ltd
Manor Street Industrial Estate
Enfield Terrace

Issued November 2005